Oops.

Maybe this was not a good time for Southwest Airlines to throw a big $49 sale.

I am traveling to Austin the week after next where I will be giving the luncheon keynote address at this year’s  The BeatLIVE Conference.  More on the conference this week.

Anyway, I have to get there. So I just went to make a reservation on Southwest’s brand new website.

I tried three times.

Very odd payment processing problems. After two attempts to pay by credit card failed, I tried to pay by PayPal.

When I did that, things really got strange, as the card information that was brought up was OLD PayPal account and card information. I mean, I’ve changed this information in the last two months. I’ve used PayPal in the last week and it had all the new information keyed in with the right account and address information.

So where did the old information come from?

Was this actually stored on some server at Southwest? Dunno. But it was kind of unsettling.

Against my better judgment, I then re-entered and changed all the information, although the whole process didn’t seem right to me.

Didn’t matter. When I tried to purchase the ticket, I got the same error message.

Guess I’ll just have to call the number they gave me to call and do it the old fashioned way.

Anyone else having problems with the new site?