I’ve received quite a few emails over the last couple of days in regard to the recent incident involving an American Airlines’ aircraft that apparently left DFW and flew to Paris –after a piece of the plane apparently came off shortly after departing DFW.
You all know what I’m talking about so I won’t bore you with any more of the details.
The reason I haven’t said anything about it here before this is because the overwhelming majority of emails I’ve received seem to fall in one of two categories. Either pilots are bashing the flight attendants who have spoken out on the incident, saying that the pilot disregarded their comments and flew on to Paris without bothering to check out their reports of a loud “bang” that occurred. Naturally the pilots seem to think that flight attendants have no business commenting on the actions of a ….gasp….pilot.
Or two, the emails take the side of the flight attendants, and usually mention something about those “AArogant pilots.” Or words to that effect.
I noted that Terry Maxon wrote this morning that the comments he has received publicly on his blog posts about the incident fall into pretty predictable categories as well.
As he wrote,
The pilot clearly should have gotten the airplane back on the ground, and should lose his license for not doing so.
The pilot clearly made the right decision and should be applauded.
The flight was in danger.
The flight was not in danger.
The incident shows how good Boeing aircraft really are, compared to Airbus aircraft.
The incident shows how bad Boeing aircraft really are, compared to Airbus aircraft.
Flight attendants should shut up and stay out of the pilot’s business because they’re not qualified to make judgments about safety of flight.
Flight attendants are well qualified to judge when something goes wrong, and pilots should listen.
No big deal.
Big deal.
Sounds about like our email box this week.
I suggest that everybody have a glass of wine or a cold beer, sit back, and wait until we know more about what happened before blowing one of your own gaskets. Then, after we find out what happened and why — that will be cause for one camp to have yet another beer and another camp to sulk.
Or something like that.
Ticker: (NYSE:AMR)
Whether the pilots or the flight attendants are right (or wrong), it sure seems like the culture is frAActured.