We’ve Been Blocked from Flying Mesa’s go!

And so are you, apparently, if you try and make a reservation on the airline’s website and you use the Safari browser. A browser that the web page says is supported.

Thanks to one of our readers, who discovered this out last night. (I guess he was looking to book his next intra-island trip.) He wrote us, “I guess flying their schedule isn’t all they fail at. This only seems to happen in Safari and not Firefox, but it’s still bad to have a user authentication window pop up on your public web page. Oh, and they have Safari as a “supported browser” at the bottom of the page. Super magic big failure for them.”

I just tried it using Safari. Yep, I get the authentication box.

Ticker: (Nasdaq:Mesa)

Picture 2

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10 thoughts on “We’ve Been Blocked from Flying Mesa’s go!

  1. Vajar

    I tried using Safari and I don’t get that error.
    Usualy if I am not happy with someone’s service I don’t use it, I don’t go around and trashing them like you guys do. I don’t have time to waste. If they fixed this error so quickly, shows us that they care. Look at your site, you could make this text column even more narrow. You can always find something bad about anybody.
    I don’t think this image is real anyway, photoshop is powerfull tool to create “certain” images, real Hollywood style.

  2. Holly Hegeman

    Well, Mr. Vajar, I just tried it again and it’s still not fixed.
    As to our “trashing” of them, would you please give me one example of where PlaneBuzz has “trashed” the airline go?
    One. That’s all I’m looking for.
    And no, it’s not Photoshopped. Any other baseless comments you’d like to make? Otherwise I don’t have time to waste with you either.

  3. Vajar

    I just tried it again and I don’t see that error.
    Anyway, if you click on Cancel, can you do booking? If you can, that means the web site is working.
    People hope that these airlines will go away, then how will you get from point A to point B for under 200 bucks?

  4. Holly Hegeman

    Hey Vajar, or whoever you are, I have your IP address, and guess what it is: 12.22.196.75.
    You know what company that IP number is registered to?
    That’s right. Mesa Air Group.
    Is there even one Apple computer that uses Safari at Mesa Air Group?
    Now, you want to tell me who you really are?
    By the way, yes, you can click on the cancel button, and it will “go away.”
    But it’s not supposed to work that way.
    Now, anything else you want to argue about? Or would you rather tell me who you are?
    By the way, I never said anything about hoping that any airline goes away. You did. I was merely talking about an observation that one of my readers had made last evening about the go! website.
    Now, once again — you going to tell me who you are? I already know where you work.

  5. Vajar

    Why do you care who I am and where I work.
    I just told you there is no error on my Mac.

  6. Holly Hegeman

    By the way, if you want to do something constructive, why don’t you let us know when the go! website code has been corrected?

  7. Holly Hegeman

    You said “Why do you care who I am and where I work.”
    Ah, I think it might have a little something to do with you trying to pass yourself off as a supposed disinterested “third-party” with your posts, instead of saying, “I work for Mesa and I can’t see that we have a problem with our go! site.”
    Then again there IS a problem with the coding on the go! site. And you obviously work at Mesa.
    You were, to put it mildly, a little less than honest.

  8. jlbare

    I cleared the cache in Safari and the error did not appear again when I loaded the site. Regardless, it was definitely there last night. The real problem is that users are generally not smart enough to figure out that they should cancel a request like this. I’m sure more than one person entered some username and password there thinking they needed to authenticate to access their reservations or some other password-protected information on the go! site.
    Sometimes there are these glitches or a human made a mistake. It happens (even here at PB), but to say that Holly is trashing them is not in fact true. The person she quoted might have been trashing them though. 😉

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