Late this afternoon US Airways announced a number of upper level management changes.
As we had talked about here earlier this week — the airline did indeed name a new COO today.
Robert Isom, a former exec at both Northwest and America West was named to the newly created position of executive vice president and chief operating officer, effective immediately. In this position, Isom, 43, will head up the airline’s operations, including flight operations, inflight services, maintenance and engineering, airport customer service, reservations, cargo and the Express operation.
The airline also named Daniel Pon to the position of vice president, human resources and Kerry Hester to the position of vice president, customer service planning.
The airline also announced that Anthony Mule, Senior Vice President, Customer Service is retiring. Mule has been in the industry for more than 35 years — a good chunk of that with American Airlines, before he moved over to America West, and then US Airways.
Not sure how many of you know Anthony, but he’s a real trip. Happy retirement Anthony. Enjoy yourself.
And yes, we’re happy with Isom’s hiring. We’ve heard good things about Isom’s earlier tenure while at America West.
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